How should Spotify's AI create playlists? Mapped the current playlist creation journey from a screen recording, identified friction points, then built a complete PRD for an AI-powered curation feature with updated user flows.
Posting a job on LinkedIn can take too many clicks. Mapped the complete flow from job creation to applicant screening, built jobs-to-be-done for recruiters, then mapped a streamlined experience that cuts steps and speeds up shortlisting.
File upload seems simple until it isn't. Mapped every failure mode like network drops, size limits, duplicate conflicts, permission errors and built state machine diagrams showing how each scenario should resolve.
What happens when your connection drops mid-call? Mapped every network degradation scenario Zoom handles like packet loss, bandwidth throttling, reconnection loops and documented the UX decisions behind each state.
