FIGR / UI TEMPLATE
Route unresolved learner support cases with history, urgency and ownership.
This board template covers digital learning & assessment workflows inside an existing product. All people, records and metrics shown are fictional.
BUILD ON THIS
Explore this screen, then bring in your own product and design system to shape the next version.
Board
Escalate learner case
board workflow
Default, Selected, Filtered, Empty, Warning, Success
Independent product UI reference; no external / 1mg design system
Route unresolved learner support cases with history, urgency and ownership. The user needs to escalate learner case without losing context.
Product areas: Learning Overview, Courses, Assessments, Students, Credentials. Task fields: Digital Learning record, Assigned owner, Product area, Review status. Example metrics: Active records, Items needing review, Within policy, Upcoming deadlines.
Default, Selected, Filtered, Empty, Warning, Success. Also cover restricted access, interrupted saves and missing or stale data when relevant.
Learning Overview → Student Support Case Escalation → Escalate learner case
board, filters, status, record details, review actions
Show clear owners, priorities, blockers, and what changes as work moves between stages.
Review escalate learner case with a case such as CASE-602 · locked exam. Make room for empty, warning, permission-denied and failed-save states.
Adapt Student Support Case Escalation to my existing product and design system. Keep our current screens, components and role rules. Explore default, selected, filtered, empty, warning, success and relevant edge cases before generating editable Figma-ready UI.
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