FIGR / UI TEMPLATE

Resident Case Status Portal

Let residents view request status, missing documents and next steps.

This portal template covers public sector & civic services workflows inside an existing product. All people, records and metrics shown are fictional.

Resident Case Status Portal

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At a glance

Screen

Portal

Primary action

View resident case

Pattern

portal workflow

State

Default, Selected, Filtered, Empty, Warning, Success

Design system

Independent product UI reference; no external / 1mg design system

What this screen helps with

Let residents view request status, missing documents and next steps. The user needs to view resident case without losing context.

What to look for

Product areas: Civic Overview, Requests, Permits, Inspections, Reporting. Task fields: Public Sector record, Assigned owner, Product area, Review status. Example metrics: Active records, Items needing review, Within policy, Upcoming deadlines.

States to consider

Default, Selected, Filtered, Empty, Warning, Success. Also cover restricted access, interrupted saves and missing or stale data when relevant.

Where it fits

Civic Overview → Resident Case Status Portal → View resident case

Patterns in this screen

portal, filters, status, record details, review actions

UX choices to review

Keep eligibility, progress, next task and permission states clear.

Review view resident case with a case such as CASE-210 · inspection pending. Make room for empty, warning, permission-denied and failed-save states.

Try a similar screen in Figr

Adapt Resident Case Status Portal to my existing product and design system. Keep our current screens, components and role rules. Explore default, selected, filtered, empty, warning, success and relevant edge cases before generating editable Figma-ready UI.

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