Patient Portal Home

Give a patient one place to see upcoming visits, messages, medications, lab updates, care tasks, bills, and important health actions. This example brings Home and Appointments together so patients and care teams can find the next task without losing context.

It includes representative records such as Primary care follow-up and New lab result available. Use the screenshot to study the layout, then adapt its components and product states to your own design system.

Patient Portal Home
Use this template in Figr

Template facts

Screen

Workspace

Primary action

Book appointment

Pattern

Workspace

State

Default, loading, empty, error, permission, success

Design system

Configurable product UI theme

What this screen helps users do

Care team members need to book appointment while keeping next visit, messages and exceptions visible. The interface should show what changed and who should act next.

Key elements

  • Main workspace: Home gives users an obvious place to start.
  • Supporting view: Appointments keeps the related context close.
  • Primary action: Book appointment stays visible when people need it.
  • First signal: Next visit shows a useful value (Sep 18).
  • Second signal: Messages gives additional context (3).
  • Sample record: Primary care follow-up.
  • Next record: New lab result available.

States worth designing

  • First-use empty state: say what changed, protect progress, and offer a clear next step.
  • Data panel loading: say what changed, protect progress, and offer a clear next step.
  • Stale status or conflict: say what changed, protect progress, and offer a clear next step.
  • Action completed: say what changed, protect progress, and offer a clear next step.
  • Insufficient permission: say what changed, protect progress, and offer a clear next step.
  • Network retry: say what changed, protect progress, and offer a clear next step.

Where this screen sits in the flow

Home → Appointments → Book appointment → Review outcome

Patterns used

Workspace, Home, Appointments, contextual actions, error recovery

Why these choices work

Give the main job visual priority, keep supporting signals nearby and surface exceptions where people must act.

Pay attention to home and appointments. People need to distinguish Primary care follow-up from New lab result available. Keep next visit visible, especially when a record changes owner or status.

Before this screen reaches handoff, verify keyboard focus, empty and permission states, and what happens after someone chooses “Book appointment”. Make error recovery as clear as the happy path.

Related screen examples to explore next: Appointment Booking, Prescription Refill, Lab Results.

Start from this in Figr

Design a patient portal home screen inside our existing product. Use our current components, tokens and content language. Include Home and Appointments views, credible records like Primary care follow-up, and a clear “Book appointment” action. Use our product permissions and show loading, empty, error and success states. Keep the output editable in Figma.

Open Figr