FIGR / UI TEMPLATE

Claim Status Tracker

Show policyholders exactly where a claim stands, what changed, what is still needed, and when the next decision or payout step will happen.

This detail reference covers insurance & claims. Its sample screen includes Claim received and Evidence reviewed and the Upload document action. Adapt its workflow to your product and design system.

Claim Status Tracker

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At a glance

Screen

Detail

Primary action

Upload document

Pattern

Claim tracking

State

Default, loading, empty, error, permission, success

Design system

Adaptable product UI theme

What this screen helps with

The claim status tracker screen supports “Upload document” while keeping status and timeline in view. It should show the current state even when data is missing or access is restricted.

What to look for

  • Primary action: Upload document
  • Main area: Status brings the user to the relevant workflow
  • Related area: Timeline keeps nearby context accessible
  • Claim value: 8,450 in the sample screen
  • Stage: Review in the sample screen
  • Example 1: Claim received
  • Example 2: Evidence reviewed

States to consider

  • Default: Show the main workflow and its available next step
  • Loading: Preserve the page structure and explain what is still loading
  • Empty: Say why there are no records and offer a clear first action
  • Error: Explain what failed, keep entered work, and allow retry
  • Access: Show which actions require a role or permission
  • Success: Confirm the result after Upload document and say what happens next

Where it fits

Status → Timeline → Upload document → Review result

Patterns in this screen

Claim tracking, Status, Timeline, permission handling, error recovery

UX choices to review

Keep the primary record and next action visible while people explore details

In this example, Claim received is one of the records worth checking. Keep the sample data clearly separate from a live system.

Place ownership, progress, and related information beside the current task

Show the history and permission context that explain a change

Try a similar screen in Figr

Design a claim status tracker screen for an existing insurance & claims product. Use our actual design system, components, and content rules. Cover Status and Timeline, include believable records such as Claim received, and make "Upload document" easy to find. Map empty, loading, error, permission, and success states. Keep the result editable in Figma.

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