FIGR / UI TEMPLATE

Tenant Maintenance Portal

Route resident repairs and shared-property issues to assigned contractors.

Explore how to review case in Property Management & Tenant Services software. This inbox includes TKT-104 water leak and TKT-118 broken lock. Adapt the sample workflow to your product and design system. Records and metrics are fictional.

Tenant Maintenance Portal

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At a glance

Screen

Inbox

Primary action

Review case

Pattern

inbox with status, filters and selected-record details

State

Default, Selected, Filtered, Empty, Loading, Warning, Error, Success

Design system

Independent product UI reference; no 1mg assets

What this screen helps with

Review TKT-104 water leak and TKT-118 broken lock, identify blockers and review case with the correct owner and status in view.

What to look for

  • Sample records: TKT-104 water leak and TKT-118 broken lock.
  • Owner: Property Manager; team area: Riverside Tower.
  • Sample metric: Open work items (54, fictional).
  • Primary task: Review case.

States to consider

  • Default: show the sample workflow.
  • Selected: inspect TKT-104 water leak.
  • Filtered: show needs action or matching items.
  • Empty: explain no results and offer reset.
  • Loading: keep the layout stable.
  • Warning: show a blocked item.
  • Error: explain the failure and offer retry.
  • Success: confirm review case.

Where it fits

Properties → Tenants → Review case

Patterns in this screen

inbox, record search, selection, status chips, filtering, action feedback

UX choices to review

Keep a case's urgency, owner and history together.

  • Show that Property Manager owns TKT-104 water leak in Riverside Tower.
  • Distinguish Needs action from Closed without relying only on colors.
  • Explain unsuccessful actions and let users retry.

Try a similar screen in Figr

Adapt Tenant Maintenance Portal to our existing product and design system. Inspect our current layouts, components, flows and permissions before changing anything. We need to review case for records such as TKT-104 water leak and TKT-118 broken lock. Explore two useful approaches, then design default, selected, filtered, empty, loading, warning, error and success states that our designers can keep editing. Example records are fictional.

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